Privacy Policy
Realistics
Effective Date: April 28, 2025
Last Revised: Apr 30, 2026
https://getrealistics.com
Welcome to Realtistics (“we,” “our,” “us”). We are a licensed Texas real estate brokerage (TREC License No. 9009355) committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit https://getrealistics.com (the “Site”).
By using our Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following personal information when you interact with our Site:
- Full Name
- Email Address
- Mobile Phone Number
- Home Address or Property Address
We collect this information when you fill out forms, request to be contacted, or otherwise engage with our services.
2. How We Use Your Information
We use the information we collect to:
- Connect you with licensed real estate agents and related services.
- Communicate with you, including responding to inquiries or sending service-related updates.
- Improve our Site and services.
- Comply with legal obligations.
TCPA Notice – Mobile Phone Communications: By providing your mobile phone number and submitting a form on our Site, you expressly consent in writing to receive autodialed or pre-recorded calls and/or text messages from Realtistics and its participating licensed real estate agents at the mobile number provided. Consent is not a condition of purchase or use of our services. Message and data rates may apply. You may opt out at any time by replying STOP to any text message or by contacting us at support@getrealistics.com.
3. Referral Fee Disclosure (RESPA)
Realtistics is free to home sellers and buyers. When you are connected with and choose a real estate agent through our Site, we receive a referral fee from that agent, which is paid from the agent’s standard commission. The nature and estimated amount of this referral fee will be disclosed to you in a separate written RESPA disclosure at the time of any referral, and you will be asked to acknowledge receipt of that disclosure. A referral relationship exists solely between Realtistics and the agent; no portion of any referral fee is charged to you.
4. Sharing of Information
We do not sell, trade, or rent your personal information to third parties for their own marketing purposes.
We may share your information in the following circumstances:
- With licensed real estate agents when necessary to provide services you request.
- With third-party service providers and data processors who assist us in operating our Site and delivering services, including but not limited to analytics platforms (e.g., Google Analytics), customer relationship management (CRM) systems, email service providers, and advertising platforms (e.g., Google Ads, Meta/Facebook). These providers may receive your personal data solely to perform services on our behalf and are contractually prohibited from using it for their own purposes.
- With advertising and retargeting partners if you have not opted out of targeted advertising (see Section 7 below).
- If required by law, court order, or to protect our legal rights.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Specifically:
- Contact and inquiry information: retained for up to 3 years from last interaction or last transaction, whichever is later.
- Transaction-related records: retained for a minimum of 5 years as required by TREC and applicable real estate law.
- Marketing data: retained until you opt out or request deletion, whichever is earlier.
If you do not transact with us, we will delete or anonymize your personal information within 24 months of your last interaction with our Site. You may request earlier deletion as described in Section 8 below.
6. Data Security
We take reasonable and appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
7. Your Privacy Rights (Texas TDPSA)
If you are a Texas resident, you have certain rights under the Texas Data Privacy and Security Act (TDPSA), Tex. Bus. & Com. Code § 541, effective July 1, 2024, including the right to:
- Access the personal information we hold about you.
- Request corrections to inaccurate information.
- Request deletion of your personal information (subject to legal retention requirements).
- Obtain a portable copy of your data.
- Opt out of the sale of your personal information.
- Opt out of targeted advertising.
- Opt out of profiling for decisions that produce legal or similarly significant effects.
Do Not Sell or Share My Data / Opt Out of Targeted Advertising: We may share personal data with advertising partners for targeted advertising purposes. To opt out of the sale of your personal data or targeted advertising, please click here to submit a Do Not Sell or Share My Data request, or contact us directly at support@getrealistics.com. We will process your request within 45 days as required by law.
To exercise any other rights listed above, please contact us at support@getrealistics.com or by mail at the address in Section 11.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Site. The following categories of cookies may be used:
- Strictly Necessary Cookies: Required for the Site to function and cannot be turned off.
- Analytics Cookies: Help us understand how visitors interact with the Site (e.g., Google Analytics). These may process your IP address and usage data.
- Advertising/Targeting Cookies: Used to deliver relevant ads and track campaign performance (e.g., Google Ads, Meta Pixel). These cookies may share data with third-party advertisers.
- Functional Cookies: Enable enhanced features and personalization.
You can disable cookies through your browser settings at any time. Note that disabling certain cookies may affect Site functionality. To opt out of advertising cookies, see Section 7 above.
9. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. For material changes — particularly changes that affect how we use or share your personal data — we will provide active notice by sending an email to the address you have provided us, in addition to posting the revised policy on this page and updating the Effective Date.
For non-material changes, posting the revised policy with an updated Effective Date constitutes sufficient notice. We encourage you to review this policy periodically. Your continued use of the Site after receiving notice of material changes will constitute your acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Realtistics
1701 Kerr St.
Austin, TX 78704
Email: support@getrealistics.com
Website: https://getrealistics.com
TREC License No. 9009355
This Privacy Policy was last reviewed for compliance with: TCPA (47 U.S.C. § 227), RESPA (§ 8, 12 U.S.C. § 2607), Texas Data Privacy and Security Act (TDPSA, Tex. Bus. & Com. Code § 541), TREC Rules 535.154, 535.155, 535.272, CAN-SPAM Act, and FTC Act § 5.